Pay In Person
IMPORTANT NOTICE
NOVEC is phasing out its walk-in payment option. It will permanently close its walk-in payment window at the Lomond Business Center (10323 Lomond Dr., Manassas, VA) on December 26, 2025. The drop box and the kiosk, located in the lobby, remains available Monday-Friday, 8 a.m.-4 p.m.
NOVEC maintains business offices throughout our service territory, at locations and open during hours that are convenient to most customers. Offices are open during the times indicated below for that office, except for certain holidays, when all offices are closed.
| Lobby Hours | Payment Drop Box | Post Time | |
|---|---|---|---|
| Lomond Business Center | 8 a.m. - 4 p.m. | Yes | • Before 2 p.m. M-F Same Day • Next business day after 2 p.m. |
| Minnieville Office | None | Yes | Within 3 business days |
| Balls Ford Corporate Center | None | No | No payments accepted at this location |
| Gainesville Technical Center | None | No | No payments accepted at this location |
To view a map or get directions to our offices locations, click here.
